Shipping Policy

Shipping Policy:

Shipping Destinations & Carriers:


- UAE: Local shipping via Aramex for items from our Dubai gallery.
- Turkey: Direct shipping from our atelier for domestic orders.
- US: Direct shipping from US warehouse using DHL.
- International: Ships from either our Turkish atelier or U.S. warehouse using DHL.

Shipping Costs:


- Turkey & UAE: Free shipping for items available in stock.


- US & International:


- €100 for orders above €500
- €50 for orders between €250-€500
- €25 for orders under €250

Charges may vary based on product size and destination.

Handling & Delivery:


- Orders are processed within 2-5 business days. Delivery times vary by location.

Customs & Duties:


- International customers are responsible for any customs fees or duties.

 

For any question or to track your order, feel free to reach out to us anytime on:

+971565017545 

+90 531 503 44 78

or send us an email to info@madamemalachite.com , and we will be happy to support.